ARYSEA™ operates using a dropshipping fulfillment model. Orders are shipped directly from our fulfillment partner’s warehouse to the end customer on our behalf.
This approach allows us to ensure efficient order processing, discreet packaging, and reliable delivery within the United States.
Order Processing Time
Orders placed before 2:00 PM Pacific Time (PT) are typically shipped the same business day.
Orders placed after 2:00 PM Pacific Time (PT) are shipped the next business day.
Processing times apply to business days only and do not include carrier transit time.
Shipping Area
At this time, we ship within the United States only, unless otherwise stated.
Packaging & Discretion
Customer privacy and discretion are a priority at ARYSEA.
All shipments are sent in plain, neutral packaging (brown box or envelope).
No logos, branding, or product descriptions appear on the exterior of the package.
No paperwork is included inside the shipment unless required for order processing.
The shipping label may display either:
ARYSEA’s business name and address, or
the fulfillment warehouse address acting on our behalf.
This ensures a private and discreet delivery experience.
Tracking & Shipment Confirmation
A tracking number is provided for every order.
Tracking information becomes available once the order is invoiced and shipped.
Shipment confirmation is issued at the time the invoice is generated.
Customers may track delivery progress using the provided tracking number.
Shipping Insurance
All domestic shipments include basic carrier insurance coverage.
Standard coverage applies up to USD $100 per shipment.
For higher-value orders, additional shipping insurance is recommended.
Loss or Damage in Transit
If a shipment is lost or damaged during transit:
an investigation is opened with the carrier,
claims are handled by the shipper on our behalf,
once the claim is completed and approved, the cost of the item only is credited back.
Shipping fees are not refundable. Buyer’s remorse is not covered under shipping insurance.
Delivery Issues & Claims
Any issues related to delivery must be reported within 48 hours of delivery, including:
damaged items,
missing items,
incorrect items.
To submit a claim, the following information may be required:
clear photos of the issue,
order number or invoice number,
tracking number (if applicable).
Claim resolution timelines depend on the carrier and may take up to two (2) weeks or longer.
Refused or Returned Shipments
Refused or carrier-returned shipments are returned to stock and may be subject to a restocking fee.
If the return is due to an error on our side, no restocking fee applies.
Contact
If you have questions regarding shipping or delivery, please contact us: