At ARYSEA™, we aim to make payment, billing, and customer-care information clear before, during, and after checkout. This policy explains how payments may be handled, how billing descriptors may appear, and what to do if you have a billing-related question.
Payments on ARYSEA™ may be handled through merchant arrangements held, administered, or supported by POLGRAPHNET LTD, together with approved third-party payment processors, payment gateways, acquiring banks, fraud-prevention providers, card networks, payment facilitators, and other financial service partners.
POLGRAPHNET LTD is not presented as the payment processor itself unless expressly stated by the applicable payment provider. Payment processing, authorization, authentication, card data handling, fraud screening, settlement, refunds, chargebacks, and related payment functions may be performed by approved third-party payment providers, acquiring banks, gateways, card networks, or other financial service partners.
ARYSEA™ does not store full customer card numbers on its own servers. Card payments and sensitive payment data are handled through approved third-party payment technologies, processor-approved checkout flows, tokenization services, secure payment pages, embedded payment fields, gateways, or other payment-security arrangements.
Available payment methods may vary depending on customer location, payment provider availability, processor approval, risk screening, compliance requirements, merchant account configuration, acquiring arrangement, and operational factors.
Store Operator and Customer-Facing Seller:
BigSkyDeals LLC
5830 E 2nd St, Ste 7000 #22169
Casper, WY 82609
United States
BigSkyDeals LLC operates ARYSEA™ and remains responsible for customer-facing ecommerce operations, product presentation, order handling, supplier coordination, fulfillment coordination, customer support, returns, claims, refund communication, delivery-related support, and customer-care communications.
For customer support, order questions, shipping issues, returns, claims, billing inquiries, or charge-related questions, please contact ARYSEA™ customer support at contact@arysea.com or call +1 (307) 999-9878.
Certain merchant account, payment administration, billing, settlement, reporting, chargeback, dispute, refund, processor communication, compliance-support, or related administrative functions may be handled, administered, or supported by:
POLGRAPHNET LTD
Company Number: 12398252
167-169 Great Portland Street, Fifth Floor
London W1W 5PF
United Kingdom
Depending on the applicable payment method, processor setup, acquiring arrangement, merchant account configuration, or billing descriptor requirements, POLGRAPHNET LTD may act as the merchant account holder, billing entity, merchant-of-record, payment administration entity, settlement coordination entity, or merchant-support entity for transactions connected with ARYSEA™ orders.
Where POLGRAPHNET LTD is involved in merchant account administration, payment administration, billing, settlement, refund coordination, chargeback response, dispute handling, or processor communication, this does not change the customer-care contact. ARYSEA™ customer support remains available for order-related questions, delivery questions, billing questions, returns, claims, refunds, or customer-care issues.
POLGRAPHNET LTD is not presented as an acquiring bank, card network, payment gateway, payment processor, payment institution, electronic money institution, or regulated payment service provider unless expressly disclosed and supported by the applicable regulatory status, payment provider documentation, acquiring arrangement, or processor disclosure.
ARYSEA™ aims to make the payment structure clear to customers, payment processors, acquiring partners, card networks, banks, and compliance reviewers. The following roles may apply to payments and billing connected with ARYSEA™ orders:
If any payment provider, acquiring bank, payment institution, electronic money institution, payment facilitator, merchant-of-record arrangement, or other regulated party involved in processing a transaction is required to disclose its regulatory status in the United Kingdom, European Economic Area, United States, or another applicable jurisdiction, the relevant name, regulatory status, and register reference will be displayed at checkout, in payment confirmation materials, in the billing descriptor notice, or in another customer-facing payment disclosure where applicable and made available by the relevant provider.
This disclosure is intended to clarify payment-related, merchant-support, billing, and administrative roles only. It does not transfer ownership of ARYSEA™, customer relationships, supplier relationships, intellectual property, website operations, fulfillment coordination, or product-related customer-care responsibilities from BigSkyDeals LLC unless expressly stated in a specific customer-facing transaction disclosure.
Depending on the selected payment method and processor configuration, checkout may use a hosted payment page, secure redirect, embedded payment fields, iframe-based payment form, payment widget, software development kit (SDK), payment gateway integration, direct processor-approved integration, or another secure payment flow approved by the relevant payment provider, gateway, processor, acquiring bank, or financial service partner.
The applicable PCI DSS scope, self-assessment questionnaire (SAQ), tokenization model, 3D Secure/SCA handling, cardholder data environment, authentication method, fraud-screening method, and payment-security requirements are determined by the actual payment integration, the payment provider, acquiring bank, card network rules, processor requirements, and applicable payment-security standards.
ARYSEA™ does not ask customers to send full card numbers, card security codes, passwords, or sensitive payment credentials by email, phone message, contact form, chat, or customer-support message. Customers should not send full card numbers, card security codes, passwords, or sensitive payment credentials to ARYSEA™, BigSkyDeals LLC, POLGRAPHNET LTD, or any support representative by email or other unsecured communication channel.
The exact billing descriptor shown on your bank, card, or payment account statement may depend on the selected payment method, payment processor, acquiring bank, payment facilitator, merchant account configuration, and descriptor approved by the relevant payment provider. Where available, we will display the expected billing descriptor at checkout, in the order confirmation, payment confirmation, receipt, or other customer-facing billing information.
Your statement may show ARYSEA™, BigSkyDeals LLC, POLGRAPHNET LTD, an approved payment provider, acquiring partner, payment gateway, payment facilitator, or another disclosed billing descriptor depending on the applicable payment setup.
If a final descriptor is assigned or modified by the payment provider, acquiring bank, gateway, processor, payment facilitator, or merchant account provider, we will present it as clearly as reasonably possible during checkout, in payment confirmation materials, or in other customer-facing billing information where available.
If you do not recognize a charge, please contact us first at contact@arysea.com or call +1 (307) 999-9878 before opening a bank dispute or chargeback. We will help review the order, payment, billing details, shipping status, and any related customer-care issue promptly and discreetly.
After the relevant payment provider, acquiring bank, payment facilitator, or merchant account provider confirms the final customer-facing billing descriptor, ARYSEA™ may update this policy, checkout notices, order confirmation materials, receipts, or customer-care information to reflect the confirmed descriptor more precisely.
For customer protection, fraud prevention, payment compliance, AML/KYC, sanctions screening, processor requirements, merchant account requirements, and risk management, some orders may be reviewed before processing or fulfillment.
We may decline, cancel, hold, or request additional verification for an order if required by law, payment processor rules, merchant account requirements, fraud-prevention systems, compliance obligations, supplier restrictions, or operational risk controls.
If an order cannot be fulfilled or must be cancelled after payment review, we will handle the issue in accordance with our applicable policies, processor requirements, merchant account requirements, and customer-care procedures.
ARYSEA™ sells adult-only intimate wellness and personal care products. Due to health, hygiene, safety, privacy, and supplier restrictions, certain products may be non-returnable once opened, used, unsealed, or otherwise handled in a way that affects hygiene or resale suitability.
Eligible issues, including damaged, defective, incorrect, or missing items, should be reported as soon as possible and in accordance with our Returns, Claims & Customer Care Policy. Photos, order numbers, packaging details, and delivery information may be required to review a claim.
Refunds are reviewed on a case-by-case basis and may be limited where health, hygiene, fulfillment, supplier, carrier, payment processor, merchant account, or compliance restrictions apply. Where a refund is not available or appropriate, we may offer customer-friendly alternatives such as replacement, reshipment, store credit, partial refund, or another reasonable solution.
Please contact us before opening a chargeback or bank dispute. In most cases, we can review the issue faster and more discreetly through direct customer support. ARYSEA™ may provide order records, tracking details, delivery confirmation, policy acceptance records, customer communications, fraud-prevention data, and claim documentation to payment processors, card networks, banks, acquiring partners, merchant account providers, POLGRAPHNET LTD, or financial institutions in response to disputes.
Before completing a purchase, customers may be required to confirm that they:
Payment-related data may be processed by payment providers, fraud-prevention services, acquiring banks, payment gateways, payment facilitators, compliance partners, merchant account providers, POLGRAPHNET LTD, and other approved service providers where necessary to process payments, prevent fraud, manage disputes, coordinate settlement, respond to chargebacks, meet legal obligations, or provide customer support.
We aim to handle customer, order, payment, transaction, and support information in accordance with applicable privacy, data protection, payment security, AML/KYC, sanctions, fraud-prevention, payment processor, card network, and consumer-protection obligations. For more information, please review our Privacy Policy.
For billing questions, unrecognized charges, order verification, refund questions, payment issues, or customer-care support, please contact:
Email: contact@arysea.com
Phone: +1 (307) 999-9878
Response time: We aim to respond within 1–2 business days.
For faster assistance, please include your order number, billing name, transaction date, approximate transaction amount, billing descriptor shown on your statement if available, and a short description of the issue. Do not send full card numbers, card security codes, passwords, or sensitive payment credentials by email.
We may update this Billing & Payment Policy from time to time to reflect operational, legal, payment processor, merchant account, acquiring, billing descriptor, compliance, security, or business changes. The version published on this page applies to customer-facing billing and payment information unless otherwise stated.
Last updated: June 12, 2026